In addition to your right of revocation, we grant you a money-back-guarantee of 30 days for the advertised service to use the FINDER portal, in case you are unsatisfied.

Die Garantie gilt europaweit. Die Frist für die Berechnung der Garantiedauer beginnt mit dem Rechnungsdatum.

The guarantee applies throughout Europe. The period for the calculation of the guarantee period begins with the invoice date.


In case of warranty please contact us as guarantor:

PAJ UG (haftungsbeschränkt)
Am Wieschen 1
51570 Windeck
Tel.: +49 (0) 2292 3949959

Eine Inanspruchnahme der Geld-Zurück-Garantie können Sie formlos per Textform (E-Mail, Fax, Post) geltend machen.

A claim of the money-back-guarantee can be asserted informally by text form (e-mail, fax, mail). Your access to the FINDER-Portal will be blocked thereupon. Refunds will be made within 1-3 weeks of the amount stated on the invoice.

Garantieansprüche sind nur für die erstmalige Aktivierung eines Geräts bei dem Finder-Portal zulässig und können pro Haushalt nur einmal wahrgenommen werden.

Warranty claims are only valid for the first activation of a device at the FINDER-Portal and can only be performed once per household. The GPS trackers are excluded from the money back guarantee and will not be refunded.

If there is a reasonable suspicion of unfair participation, PAJ expressly reserves the right ti reject the reimbursement.

Data only are recorded to fulfill the contract (and pseudonymised for statistical purposes). Costumers should note that their data must be stored for accounting purposes. In addition, data will not be shared or used for any other purpose. The privacy policy of PAJ applies.

Your statutory rights under the contract concluded with us are in no way limited by this guarantee. In particular, the right of withdrawal remains unaffected.